Shippings Policy

SEDCURED SHIPPING ITEMS

For customers that have chosen our SECURED SHIPPING option, please bear in mind that we will only provide you with our Proof of Shipping. Due to our international shipping you may not be able to track your order after that. If after 75 days, you still have not received your order, we will escalate the matter to our tier 2 support team and refund your money.

SHIPPING METHODS & DELIVERY TIME

Shipping Method Cost Delivery Time* Courier
Secured Shipping calculated at chekout
1-6 weeks
Various

    Orders will be processed within 2 days of ordering and be shipped the next day after the processing day.
    *Please note that these are estimated delivery times only (some items may take longer)

    Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

    Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

    Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

    There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability

    TAXES & DUTIES

    Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.

    Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at 9figures. For further details of charges, please contact your local customs office.

    CUSTOMS & REGULATIONS

    You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.